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  • Free shipping and returns

  • Shipping within 24 hours of delivery

  • Satisfied or refunded (you have 15 days to change your mind)

  • Questions / answers > Questions / answers

  7.1.    Payment methods

The CLIENT may pay for his PRODUCTS online on the SITE according to the means proposed by the SELLER.

The CLIENT guarantees to the SELLER that he holds all the authorizations required to use the chosen means of payment.

The SELLER will take all necessary measures to guarantee the security and confidentiality of the data transmitted online as part of the online payment on the SITE.

It is hereby specified that all payment information provided on the SITE is transmitted to the SITE bank and is not processed on the SITE.

        7.2. Payment date

In the event of a single payment by credit card, the CLIENT's account will be debited as soon as PRODUCTS are ordered on the SITE.

In the event of partial DELIVERY, the total amount will be debited from the CLIENT's account at the earliest when the first package is shipped. If the CLIENT decides to cancel his order for unavailable PRODUCTS, the refund will be made in accordance with the last paragraph of Article 5.5 of these General Conditions.

        7.3. Delay or refusal of payment

If the bank refuses to debit a card or other means of payment, the CLIENT must contact the SELLER's Customer Service in order to pay for the order by any other valid means of payment.

In the event that, for any reason whatsoever, opposition, refusal or otherwise, the transmission of the flow of money due by the CLIENT proves impossible, the order will be cancelled and the sale automatically terminated.

Questions / answers > Questions / answers

Our customer service team will answer you:

By email, by asking your question here

By phone at +33(0) 972341011 from 9am to 5pm Monday to Friday (price of a local call)

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