The CLIENT has the right to withdraw from the contract by returning or returning the PRODUCT to the SELLER.
To this end, the PRODUCT must be returned or returned without undue delay, and at the latest within fourteen (15) days following the communication of its decision to withdraw, unless the SELLER offers to recover the PRODUCT himself.
In accordance with Article L.221-18 of the Consumer Code, the withdrawal period expires fourteen (15) days after the day on which the CLIENT, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the PRODUCT.
In the event that the CLIENT has ordered several PRODUCTS via a single order resulting in several DELIVERIES (or in the case of an order for a single PRODUCT delivered in several lots), the withdrawal period shall expire fourteen (15) days after the day on which the CLIENT, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the last PRODUCT delivered.
If the CLIENT's order covers several PRODUCTS and if these PRODUCTS are delivered separately, the withdrawal period expires fifteen (15) days after the day on which the CLIENT, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the last PRODUCT.
Notification of the right of withdrawal
To exercise its right of withdrawal and in accordance with Article L. 221-21 of the Consumer Code, the CLIENT must notify its decision to withdraw by means of an unambiguous statement (for example, letter sent by post, fax or e-mail) to : 17/19 Rue Jeanne Braconnier 92360 Meudon La Forêt - ile de France or firstname.lastname@example.org.
He can also use the form below:
To the attention of: Miss Trendy
SELLER's telephone number: +3372341011
SELLER's e-mail address* : email@example.com
I hereby notify you of my withdrawal from the contract for the sale of the PRODUCT below:
Invoice number :
Order form number:
- Ordered on[________________]/received on[________________].
- Method of payment used:
- Name of the CLIENT and, if applicable, of the beneficiary of the order:
- CLIENT's address:
- Delivery address :
- CLIENT's signature (except in the case of transmission by e-mail)
In order for the withdrawal period to be respected, the CLIENT must send his communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of withdrawal
In the event of retraction by the CLIENT, the SELLER undertakes to refund all sums paid, including delivery costs (with the exception of additional costs resulting, where applicable, from the CLIENT's choice of a delivery method other than the standard delivery method proposed by the SELLER) without undue delay and, in any event, at the latest fourteen (15) days from the day on which the SELLER will receive the returned PRODUCT (Article L.221-24). of the Consumer Code).
The SELLER shall proceed with the refund using the same means of payment as the CLIENT used for the initial transaction, unless the CLIENT expressly agrees to a different means, in any event, this refund shall not entail any costs for the CLIENT.
The SELLER is not required to reimburse the additional costs if the CLIENT has expressly chosen a more expensive delivery method than the standard delivery method proposed by the SELLER.
The SELLER may defer the refund until the goods are received or until the CLIENT has provided proof of shipment of the goods, whichever comes first.
Methods of return
The CLIENT shall, without undue delay and in any event, no later than fifteen (15) days after notification of its decision to withdraw from this contract, return the goods to : 17/19 Rue Jeanne Braconnier.
This deadline is deemed to have been met if the CLIENT returns the property before the expiry of the fifteen (15) day deadline.
The CLIENT shall bear the direct costs of returning the property.
In the event that the weight of the PRODUCT prevents the CLIENT from returning the PRODUCT by post, the CLIENT shall bear the direct costs of returning the goods.
Condition of the returned property
The PRODUCT must be returned in accordance with the SELLER's instructions and include all accessories delivered.
The CLIENT shall only be liable for the depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of this PRODUCT. In other words, the CLIENT has the possibility to test the PRODUCT but its responsibility may be engaged if it carries out other manipulations